Buyer

Five Questions Your Realtor Can't Answer, and How to Find the Answers Yourself

September 15, 2023

If you ask your Realtor whether a neighborhood is safe, or whether the schools are good, and you get a careful non-answer, you are not being brushed off. You are being protected.

The Fair Housing Act makes it illegal for a housing professional to steer a buyer toward or away from a neighborhood based on race, color, religion, national origin, sex, familial status, or disability. Steering does not require bad intent. It can happen through a well-meaning opinion offered in the car between showings. So there is a short list of questions where the right answer from a Realtor is "I can't answer that, but here is exactly how you can."

Below is that list, along with what we can do instead. Because refusing to answer and leaving you stranded are two different things, and only one of them is doing the job.

1. "Is this a good neighborhood for families?"

Familial status is protected. If a Realtor says an area is not especially family friendly, that reads as telling families they are unwelcome. If they say it is great for kids, that can read as telling buyers without children that they are not the right fit. Same problem, opposite direction.

Get the answer yourself: drive the neighborhood on a Tuesday evening and again on a Saturday morning. Look at what is within a ten minute drive: parks, ball fields, the library branch, a grocery store you would actually shop at. In Central Arkansas that might mean checking how close you are to Two Rivers Park, the Big Dam Bridge trail, or the sports complexes in Maumelle and Bryant. Then decide for yourself what fits your life.

2. "What's the racial or ethnic makeup here?"

This one runs straight into redlining, the practice fair housing law was written to end. No Realtor can describe the demographics of a neighborhood or match you to one on that basis, whatever your reason for asking.

Get the answer yourself: U.S. Census data is public and free. Beyond that, spend time in a place before you commit to it. Eat somewhere. Go to a Saturday farmers market. Talk to people on the sidewalk. Then tell your Realtor the geographic areas you want to see, and we will show you everything available in them.

3. "Can you find me a neighborhood that's mostly [religion]?"

Religion is protected, and the answer is the same. What we can do is hand you a complete, unfiltered list of every place of worship within whatever radius you name, without characterizing any neighborhood by it. Visit a few. That will tell you more than a description from us ever could.

4. "Is it safe?"

"Safe" is a subjective word with no fixed meaning, and crime statistics are frequently used as a proxy for race, which is precisely why a careful Realtor will not summarize them for you. There is also no honest way to promise anything about the future.

Get the answer yourself: crime data is public record. Look at the Little Rock Police Department and North Little Rock Police Department crime mapping tools, or the equivalent for Sherwood, Benton, Bryant, Conway, or Cabot. Read the local coverage. Then, and this is the part people skip, park on the street at night and see how you feel. Your own read is the one that matters.

5. "Are the schools good?"

Schools are the most common version of this question, and the answer is still no, we cannot rank them for you. School quality talk has a long history of being used as coded language, and a Realtor characterizing districts is exactly the risk fair housing law was written to address.

Get the answer yourself: Central Arkansas has a lot of districts in play depending on where you land: Little Rock, Pulaski County Special, North Little Rock, Bryant, Benton, Cabot, Conway, and several more. Start with the Arkansas Department of Education report cards and sites like GreatSchools, then go further than the numbers. Call the school and schedule a tour. Ask what you actually care about, whether that is AP offerings, a specific sport, class sizes, or the arts program. Talk to a teacher.

One important local note: attendance zones do not follow neighborhood names or city limits, and they change. Never assume a house is zoned to a particular school because of the subdivision it sits in. Verify the address with the district directly, in writing, before you write an offer. We will point you to the right office, and we will confirm it as part of due diligence.

What we will always tell you

Fair housing limits our commentary. It does not limit our work. We can tell you about the house and the transaction all day long: the age of the roof, how clay soil movement shows up in a foundation, what spring hail does to insurance claims here, how a listing has been priced against comparable sales, what the covenants restrict, what the inspection found, and where your leverage is in a negotiation.

Chase says it this way: "Buyers aren't inventory that you control. They're people that you protect." Following fair housing law is not a technicality we tolerate. It is part of protecting you and everyone else in the transaction.

So when you hear a careful answer, take it as a good sign about who you hired. Then take the research assignment. You will end up more confident in your decision than you would have been taking somebody's opinion for it.

Ready to start? Browse neighborhoods across Little Rock, work through our first-time home buyer guide for Central Arkansas, and get in touch when you want a Realtor in your corner.

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